The global automotive industry features intense competition, a sharp focus on cost, and strict regulatory oversight. Add to that mix an ongoing trend towards outsourcing and distributed manufacturing/assembly operations. All of these factors point to a need for an extensible and flexible custom solution that automates field-level quality management tasks and provides real-time visibility into all aspects of quality management across manufacturing facilities and supplier locations around the world.

Our team can provide your company custom solutions which includes Non-Conformance Management (NCM), Corrective and Preventive Actions (CAPA), Audit, Inspection, Equipment Management, Complaints and Document Management. DIR has extensive experience with Tier 1-n automotive suppliers through its customer base. DIR's customers in the Automotive industry are driving improved business performance including:

• Protecting revenue streams and brand image by adhering to OEM mandates and requirements.
• Reduced supplier-related Cost of Poor Quality (COPQ) through event capture, measurement and full charge-back capability.
• Reduced scrap and downtime related to quality issues through a process focus on corrective actions and change control management.
• Reduced MRB inventory costs by shortening resolution cycle times.
• Reduced warranty and recall exposure.